Privacy Policy ‐ Keeping Me On Track

Introduction

Our privacy policy (the Privacy Policy) explains the information we collect, how we use and share it, how to manage your privacy controls and your rights in connection with our website and the related Platform (collectively, the Services). Please also read our Terms of Service which sets out the terms governing the Services.

Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through the Services.

Questions or comments about this Privacy Policy may be submitted by email to support@keepingmeontrack.com.

Information We Collect

Keeping Me On Track collects information about you, including information that directly or indirectly identifies you, if you or your other members choose to share it with Keeping Me On Track. We receive information in a few different ways, including when you track, complete or upload activities using the Services. Keeping Me On Track also collects information about how you use the Services. There are also several opportunities for you to share information about yourself, your friends, and your activities with Keeping Me On Track. For example:

Account, Profile, Activity, and Use Information

We collect basic account information such as your name and email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.

Profile, activity and use information is collected about you when you choose to upload a picture, activity (including date and time) or post, or otherwise use the Services.

We use your contact information so we can respond to your support requests and comments.

Location Information

We may collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using Keeping Me On Track, but in order to provide Keeping Me On Track's core Services, we may track your location while you use Keeping Me On Track. If we do this, and you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

Content You Share

We gather information from the photos, posts, comments, ratings, reviews, and other content you share on the Services.

Payment Information

If you make a payment on Keeping Me On Track, you may provide payment information such as your payment card or other payment details.

Technical Information and Log Files

We collect information from your browser, computer, or mobile device, which provide us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information. Learn more about how we use cookies in our Cookies Policy.

The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This information is used to analyze trends, administer, protect and secure the Services, track member movement in the aggregate, and gather broad demographic information for aggregate use.

Other Information

We may collect information from you through third parties, such as when we collect your feedback through surveys.

We may also collect information about you from other members such as when they give you comment on your activities.

How Keeping Me On Track Uses Information

Keeping Me On Track uses the information we collect and receive to operate the Services and to customize them for you. Subject to your privacy controls, your information, including parts of your profile, username, photos, members you follow and who follow you, your activities, the devices you use and comments you give and receive will be shared on Keeping Me On Track so that you may be able to participate in the Services.

We use the information we collect about you, your followers, and your activities to customize your experience. For example, we may suggest activities that may interest you. We also use the information we collect to process payments, provide support related to the Services, protect members and enforce our Terms of Service, promote safety, and to communicate with you (including to send marketing and push communications) where you have not opted out of receiving such messages and notifications.

We also use the information we collect to analyze, develop and improve the Services. To do this, Keeping Me On Track may use third-party analytics providers to gain insights into how our Services are used and to help us improve the Services.

We may also use the information we collect to market and promote the Services, activities on Keeping Me On Track, and other commercial products or services. This includes customizing your Keeping Me On Track experience.

Aggregate Information

We do not sell your personal information. Keeping Me On Track may aggregate the information you and others make available in connection with the Services and post it publicly or share it with third parties. Examples of the type of information we may aggregate include information about usage, demographics and performance. Keeping Me On Track may use, sell, license, and share this aggregated information with third parties for research, business or other purposes such as to help our partners understand more about users generally, including the people who use their products and services.

How Information Is Shared

In addition to sharing aggregated data about our members as described above, we also share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.

Service Providers

We may share your information with third parties who provide services to Keeping Me On Track such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf so that we or they may promote Keeping Me On Track or display information that may be relevant to your interests on the Services or other websites or services.

Publicly Available Information

When you join the Keeping Me On Track community, your profile and your activities are not set to be viewable by everyone by default. You can choose who sees your information. Your name and other profile information is viewable by other Keeping Me On Track members, subject to your privacy controls, additional information and content you share may also be viewable. For example, your photos and activities may be accessed by other Keeping Me On Track members of your community. We provide a variety of tools to control the sharing of your information and encourage our members to adjust their controls to align with their desired experience.

Sharing Information and Activities

We share your information with other Keeping Me On Track members who are in your community in accordance with your privacy controls. You can change the visibility of the activities you upload to Keeping Me On Track. You can also share your activities with your contacts via text, email, or on social media applications like Facebook, Instagram, and Twitter. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.

Affiliates and Acquirers of our Business or Assets

We may share your information with affiliates under common control with us, who are required to comply with the terms of this Privacy Policy with regard to your information. If Keeping Me On Track becomes involved in a business combination, securities offering, external administration, reorganization, dissolution or other similar transaction, we may share or transfer your information in connection with such transaction.

Legal Requirements

We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of Keeping Me On Track or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.

How We Protect Information

We take several measures to safeguard the collection, transmission and storage of the data we collect. We employ reasonable protections for your information that are appropriate to its sensitivity. The Services use industry standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information and credit card numbers.

Managing Your Settings

Privacy Controls

Keeping Me On Track offers several features and settings to help you manage your privacy and share your activities. Most privacy controls are located in your Settings page, but some are specific to individual activities.

Adjust Notification and Email Preferences

Keeping Me On Track offers various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications. You may also unsubscribe by following the instructions contained at the bottom of each email. Any administrative or service-related emails (to confirm a purchase, or an update to this Privacy Policy or our Terms of Service, etc.) generally do not offer an option to unsubscribe as they are necessary to provide the Services you requested.

Updating Account Information

You may correct, amend or update profile or account information at any time by adjusting that information in your account settings.

Cancelling your Account / Deleting Information and Accounts and Downloading Your Data

Depending on your Subscription type, you can delete your account or download your data using our self-service tools.

After you make a cancellation/deletion request, we permanently and irreversibly delete your personal data from our systems, including backups. Following your deletion of your account, it may take up to 30 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.

Note that content you have shared with others, such as activities, or that others have copied may also remain visible after you have deleted your account or deleted specific information from your own profile. Your public profile may be displayed in search engine results until the search engine refreshes its cache.

Your Rights and Our Legal Bases

We provide the same suite of privacy tools and controls to all of our members worldwide. Particular rights may be available to you if you reside in certain locations, such as the EEA or California.

Your Legal Rights in the EEA

If you are habitually located in the EEA, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information.

Our Legal Bases

Keeping Me On Track relies on a number of legal bases to collect, use, share, and otherwise process the information we have about you for the purposes described in this Privacy Policy, including:

  • as necessary to provide the Services and fulfil our obligations pursuant to the Terms of Service.
  • where you have consented to the processing;
  • where necessary to comply with a legal obligation, a court order, or to exercise and defend legal claims;
  • to protect your vital interests, or those of others, such as in the case of emergencies; and
  • where necessary for the purposes of Keeping Me On Track's or a third party's legitimate interests, such as our interests in protecting our members, our partners' interests in collaborating with our members, and our commercial interests in ensuring the sustainability of the Services.

Transfers

The Services are operated from Australia. If you are located outside of Australia and choose to use the Services or provide information to us, you acknowledge and understand that your information will be transferred, processed and stored in Australia, as it is necessary to provide the Services and perform the Terms of Service. Australian privacy laws may not be as protective as those in your jurisdiction.

Retention of Information

We retain information as long as it is necessary to provide the Services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the Services or until your account is deleted. In addition, you can remove individual activities from view on the Services without deleting your account. Following your deletion of your account, it may take up to 30 days to fully delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to Keeping Me On Track, such as statistics of the use of the Services. This information will be de-associated with your name and other identifiers.

Privacy Policy Information

Keeping Me On Track reserves the right to modify this Privacy Policy at any time. Please review it occasionally. If Keeping Me On Track makes changes to this Privacy Policy, the updated Privacy Policy will be posted on the Services in a timely manner and, if we make material changes, we will provide a prominent notice. If you object to any of the changes to this Privacy Policy, you should stop using the Services and delete your account.

© Keeping Me On Track, October 2021